Enrollee Rights & Information Requirements
CA401
To define requirements for communicating the individual rights established by WAC 246-341-0600, RCW 71.24, 42 CFR 438.100, and the Washington State Health Care Authority, and other important information regarding the behavioral health services available to individuals, as included in the member handbook.
|
Individual/Enrollee Financial Protections
CA409
To establish processes for coordination of care of individuals and payment in the event a community hospital and/or a service provider becomes insolvent.
|
Grievance System
CA410
Greater Columbia Behavioral Health (GCBH) shall have a Grievance system
that includes a Grievance process, an Appeal process, and access to the
Administrative Hearing process for Contracted Services. Provider claim
disputes initiated by the provider are not subject to this policy.
|
